Customer case study – what it takes to integrate with a diverse collection of hosted services
Speaker: Randy Wiemer (OCG)
Well will discuss a retail Corporation that has 70,000 employees and a high turnover rate. The vast majority are deskless workers. They have made a strategic decision to outsource a number of IT services including their employee portal, HR functions such as recruitment and hiring, training, and benefits enrollments and some of their email. ADFS is a critical service in this service delivery model.
We will describe the business requirements, the technical solution and the process of adding new services.