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Education Clients

The Higher Education Challenge

Higher Education establishments have a large number of complex, disparate and heterogeneous systems storing student and staff details. These store data either as an end in itself (Student Administration, Network Logon Account or an HR system, for example) or as a facet of their operation (such as Email, Learning Tools, Portals, Procurement and Telephone Systems, Library systems and e-Journals). It is common for students and staff to have a number of different passwords to remember and sometimes a number of different user names.

How does one handle the efficient assignment, management and auditing of identity data and access permissions across such systems? Furthermore, how does one manage the high volume of staff and different student communities? The administration and support of providing such access, especially for short durations, can be costly and difficult.

Identity and Access Management strategy

These challenges can be addressed through an effective Identity & Access Management (IAM) strategy. The primary objectives of an IAM strategy for Higher Education are to:

  • Minimise the administration and support effort, particularly at times of peak demand. These tend to be during times of change in student numbers, such as the start and end of courses and terms.
  • Address the issue of security through effective password management and;
  • Automate the addition and removal of users through provisioning and de-provisioning.
  • Improve efficiency in managing user data.
  • Improve the experience, for staff and students, of using the organisation’s systems.
Live @ EDU

The Windows Live @ edu program utilizes the MSN framework to provide free email, instant and mobile messaging, and collaborative services to students and alumni of accredited colleges and universities, featuring a custom domain selected by your institution. The Windows Live@edu program uses Microsoft’s Identity Integration Server (MIIS) to provide the connection between your institution’s authoritative student and alumni information and its MSN-based messaging platform.

More Information

References and Case Studies

University of the West of England
Leading university saves £25,000 plus annually by choosing the right identity management solution for its needs.
Download Case Study  

Indiana University

Read how OCG helped Indiana University achieve significant cost savings and improve user experience.

Download Case Study

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